Privacy Policy

Coral & Calypso Privacy Policy (Updated for GDPR Compliance, 2018)

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.coralandcalypso.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads
    GOOGLE - https://www.google.com/settings/ads/anonymous
    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@coralandcalypso.com.

Testimonials

★★★★★

"Incredible experience from start to finish! The owners are absolute gems, they are the kindest people I’ve ever spoken to; they were happy to help with sizing, going above and beyond answering all of my questions. My order arrived within two days and even came with a handwritten thank you card!" - Facebook Review (2018)

Jen
Washington
★★★★★

5 Stars!! I bought the sea spray slide ons for my wife and coral and calypso was the only store that had the correct size and style.. received my item within 3 days!! I also received a hand written thank you card in regards to my purchase in which meant more to me than the shoes.. I will for now on always shop here for any online surf items I may need even with 3 surf shops within 5 miles of me.. Thank you to everyone that is apart of the coral and calypso family!!! - Google Review (2019)

Blane
Florida
★★★★★

Wonderful little shop I found online! I received my items FAST and they came nicely wrapped in flamingo tissue with the sweetest thank you note appreciating my business and how much they love the product as well! I live by the water and the beach in FL and had to find what I was looking for in TX, but so glad I found Coral & Calypso! - Facebook Review (2019)

Nicole
Florida
★★★★★

What a unique shop! If you're planning a trip to the beach, whether now or this winter, they've got what you need. So glad we stumbled upon this treasure...we will definitely be back! - Facebook Review (2019)

Nancy
Texas
★★★★★

"Exceptional customer service, perhaps the best I’ve ever received. Not only did Priscilla beautifully wrap my order, she picked out a heartfelt card that made my best friend’s birthday gift that much more special. Priscilla even ensured that the package arrived just in time for her birthday! Thank you! Can’t wait to order from you again." - Alyssa, Google Review (2019)

Alyssa
Illinois
★★★★★

I’ve been a customer here since they opened two years ago and have always had a wonderful experience. Their customer service is amazing, and everything there is really good quality. This is my favorite shop on the square! - Google Review (2019)

Natalie
Texas
★★★★★

Personalized package & a cute hand written thank you card inside! Loved the personal touch, will be ordering from them more often. Also very fast shipping! - Facebook Review (2020)

Nicole
United States
★★★★★

Lots of cute stuff and great customer service! - Facebook Review (2019)

Morgan
Texas
★★★★★

What a great little store! Carries some great brands! Owner was super sweet. Highly recommend. - Facebook Review (2018)

Sonya
Texas