Shipping & International
In the United States, Coral & Calypso utilizes the shipping services provided by the USPS (United States Postal Service). On rare occasions we will utilize UPS (United Parcel Service) if we have an oversized package.
Dispatch:
Orders placed on Monday through Friday are packaged and sent to our local USPS post office the next day (unless we can get them out the day you placed your order, which we try very hard to do). Saturday orders placed after 12:00 PM noon can be expected to be dispatched the following Monday unless there is a holiday then they will be picked up on Tuesday.
Domestic:
All USA orders ship for a flat-rate of $7.95 using the United States Postal Service. Orders usually take anywhere from 5-8 business days to arrive. This time varies due to multiple factors like distance to travel, world events, or holidays.
Service Disruptions:
Please note, our shipping schedule could be disrupted at any time. We are a family operated business and we try to dispatch orders as quickly as possible, but personal events may throw a wrench into our operations. If such an event occurs, there will be a notice at the top of our website. We hand wrap and package each order that we send out with love and care. Most of our items are sent directly from us in Rockwall, Texas and we are at the mercy of our local post office. If you have any questions, please contact us!
International - IMPORTANT - PLEASE READ
**ON 7/19/20, WE TEMPORARILY DISCONTINUED WORLDWIDE INTERNATIONAL SHIPPING DUE TO THE PANDEMIC**
**ON 7/25/22, WE OPENED UP INTERNATIONAL SHIPPING TO CANADA AND MEXICO.
**ON 8/17/22, WE OPENED UP INTERNATIONAL SHIPPING TO CENTRAL AMERICA. WE WILL RE-EVALUATE THIS AND HOPEFULLY WE WILL BE ABLE TO OPEN UP MORE INTERNATIONAL COUNTRIES AT A LATER DATE**
**ON 6/23/23, WE OPENED UP INTERNATIONAL SHIPPING WORLDWIDE**
"We absolutely love our international customers and we are deeply sorry for any inconvenience this may have caused. We made this decision because WE couldn't 100% guarantee the delivery of your package then and we still can't 100% guarantee delivery now. However, if you want to send an order either for yourself or to someone else in the United States we can gladly help you out with that and they can decide if they can pass it on for you. You can also place an order and have it directly shipped to yourself, but please take note that we will NOT be able to refund your order if the shipment does not make it to you. If we ever feel we can 100% guarantee that again we will let you know. Again, please accept our apologies for these strict procedures!
Coral & Calypso offers a $25.00 international flat rate shipping charge using USPS (United States Postal Service). Orders usually take 7-14 business days to arrive, but could take anywhere up to 4 weeks depending on the speed of your local mail service. This time also varies due to multiple factors like distance to travel, world events, or holidays. We are at the mercy of our own local USPS service and the international services as well. If you need more information regarding our International Shipping, please contact us.
